California Consumer Privacy Act (CCPA / CPRA) Policy
Last updated: 2 July 2026
This notice supplements our Privacy Policy and applies to California residents under the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA).
Categories of Personal Information We Collect
- Identifiers (name, email, postal address, phone number, IP address)
- Commercial information (products purchased, order history)
- Internet activity (browsing behavior on our Site)
- Payment information (processed by our payment providers)
Your California Rights
- Right to Know — request details of the personal information we have collected about you in the past 12 months.
- Right to Delete — request deletion of your personal information, subject to legal exceptions.
- Right to Correct — request correction of inaccurate personal information.
- Right to Opt Out — direct us not to sell or share your personal information. See Do Not Sell or Share My Personal Information.
- Right to Non-Discrimination — we will not treat you differently for exercising your rights.
How to Submit a Request
Email support@physioathletx.com with the subject line "California Privacy Request", or call +1 702 760 3160. We will verify your identity and respond within the timeframes required by law (typically 45 days).
Contact Information
Store Name: PhysioAthletX
Company Name: FUTUREWAVE SOLUTIONS LIMITED
Company Number: 77242548
Company Address: Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy, Central, 999077, Hong Kong
Warehouse Address: 500 7th Ave Fl 8, New York, NY 10018, United States (U.S. Fulfillment & Returns Address)
Email: support@physioathletx.com
Phone Number: +1 702 760 3160
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed
Response Time: Our customer support team typically responds within 24–48 hours on business days.