Payment Policy

Last updated: 2 July 2026

This page explains how payments work at PhysioAthletX, which payment methods we accept, and how your payment information is protected.

Accepted Payment Methods

• Visa
• Mastercard
• PayPal
• Apple Pay
• Google Pay

Payment Currency

All prices on our store are listed and charged in U.S. Dollars (USD). Your card issuer may apply its own conversion rate and fees if your account is held in another currency.

When You Are Charged

Payment is captured in full at the time your order is placed. You will receive an order confirmation email as soon as your payment has been processed successfully.

Payment Security

All transactions are processed through PCI-DSS compliant payment providers over encrypted (SSL/TLS) connections. PhysioAthletX never stores your full card details on our servers. Additional verification (such as 3D Secure) may be requested by your bank to protect your account.

Failed or Declined Payments

If your payment is declined, please verify your card details, billing address, and available funds, or try an alternative payment method. For repeated issues, contact your bank or reach out to us and we will help where we can.

Taxes

Any applicable sales taxes are calculated and displayed at checkout before you complete your purchase.

Contact Information

Store Name: PhysioAthletX
Company Name: FUTUREWAVE SOLUTIONS LIMITED
Company Number: 77242548
Company Address: Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy, Central, 999077, Hong Kong
Warehouse Address: 500 7th Ave Fl 8, New York, NY 10018, United States (U.S. Fulfillment & Returns Address)
Email: support@physioathletx.com
Phone Number: +1 702 760 3160
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed
Response Time: Our customer support team typically responds within 24–48 hours on business days.